Guest Facilities

Guest Facilities

Licensed Café and Restaurant

We have a fully licensed café/restaurant to cater for all our guests needs. Our menus allow for varied food and price options. Guests can either choose to dine in the restaurant, on the open deck outside, or by special arrangement in the privacy of their own room. Please note we pride ourselves on catering to all dietary and allergy requirements. To ensure we can meet your needs, please advise of your requirements at the time of your booking. View our Menus

Shop and Information Desk

Our friendly staff are available onsite in reception from 8.00am – 5.00pm seven days per week, sometimes longer during the peak season. Advice and a free booking service is available for a range of fantastic Lochmara, and Marlborough Sounds activities.

Forget something on your travels? Don’t worry our shop can help with a range of supplies available to help our guests, as well as souvenirs, T-Shirts, hats and more. We also sell a wide variety of art and jewellery from local artists. This is available for viewing in both the shop and our café/restaurant gallery.

Housekeeping

We pride ourselves on being part of the Sustainable Tourism NZ initiative and know you will support us in our endeavours. Therefore, we only service our rooms while you're staying with us every second day.

Check-in is 2.00pm and check-out is 10.00am unless by special arrangement. If you are staying on to enjoy the facilities after you have checked out, you can still access your luggage, we just ask that you still checkout and settle your room by 10.00am.

 Beach Towels

Beach towels are available on request free of charge for our in-house guests.

If a day guest, beach towels can be hired subject to availability. Please see our helpful staff in reception.

 Water Sport

Our in-house guests are welcome to use the kayaks and stand-up paddle boards free of charge, no bookings are necessary, just help yourself to these from the boatshed. Life jackets are mandatory and are also available in the boatshed.

 Guest Laundry

There is a washing machine and a clothes dryer available for guests to use. They require a $2 coin to operate. You can purchase a $2 coin from reception if you require. Guests can also purchase a plant based eco store laundry detergent from reception for $2. There are drying racks available on request also.

Arrival by boat or from the Track

You can arrive on our dedicated Lochmara water taxi that has three scheduled departures per day from Picton, and Lochmara. Please book here for both your accommodation and Lochmara water transfers.

If you are arriving on your own boat and staying overnight with us, mooring is free of charge. Please use radio channel 63 to contact us and we will guide you to a mooring and collect you in our tender. We have jet ski parking and will collect you on our tender. A jet ski mooring overnight is free of charge.

If walking or biking into us, please confirm the company transferring your luggage to Lochmara, or if you will be carrying it yourself.

Please note: Do not rely on GPS to locate Lochmara as some services can provide misleading directions. Failing to keep a reservation due to GPS errors will not be considered a valid reason for a refund and you will be liable for your booking.

To confirm, our GPS coordinates are S41 13 71, E173 59 66.

Internet

Wireless internet is available free for our in-house guests. Please note, given our remote location WiFi isn't always strong or fast so please download your favourite shows before arriving at Lochmara if that is how you are going to relax while staying with us!

Cell Phone Coverage and  Guest Phone

Cell phone coverage is available at Lochmara in certain areas of the property. A landline phone is also available for emergency guest use in Reception should you require it.